About Fornelo
Fornelo Health Ltd was founded by a team with experience in food supplements and nutrition. Our focus is a clear ingredient list, a measured capsule format and a purchasing journey that makes the payment terms plain. We are a small UK company, registered in England and Wales, and we sell a single, carefully specified product rather than a wide catalogue, because we believe that doing one thing properly is more useful to a customer than doing many things adequately.
We are based in London and dispatch orders to addresses across England, Scotland, Wales and Northern Ireland. Every part of the buying process, from the ingredient table to the delivery estimate, is written to be read and understood in a few minutes, without small print designed to be skipped over.
We publish the product composition, pack size, daily dose and delivery charges so customers can make an informed choice. Nothing about the formulation is hidden behind vague marketing language, and our dosage table lists exact milligram amounts for every ingredient.
Our copy avoids exaggerated promises. Turmeric Complex is presented as a food supplement for a balanced daily routine, and we do not describe it using medical language, because it is not a medicine and is not intended to diagnose, treat or cure anything.
Phone confirmation and payment on delivery give customers a chance to check the practical details before dispatch, ask a question directly, and cancel without cost if their circumstances change before the parcel leaves our warehouse.
We aim to keep the experience of ordering Turmeric Complex as straightforward as the product itself. That means a short order form, a real phone call to confirm the details, dispatch within one to two working days, and payment only once the parcel is in your hands. We do not ask for card details online, we do not enrol customers in a subscription without clear separate consent, and we do not use dark patterns to make cancelling or returning an order more difficult than placing one.
We also try to be transparent about what Turmeric Complex is not. It is a food supplement containing turmeric extract, black pepper extract and ginger root extract alongside Vitamin C and Vitamin D3, intended to sit alongside a varied, balanced diet and an active lifestyle. It does not replace medical treatment, and anyone with an existing health condition, who is pregnant or breastfeeding, or who takes prescription medication should speak to their GP or another qualified healthcare professional before adding any new supplement to their routine.
| What we commit to | What this means in practice |
|---|---|
| Plain-language product information | Exact dosage figures, no vague marketing claims |
| No prepayment | Card or cash is taken by the courier on delivery only |
| Phone confirmation | A real conversation before your order is dispatched |
| Fair returns | 14 days under the Consumer Contracts Regulations 2013 |
"We wanted to build a supplement business where the paperwork was as considered as the capsule — clear pricing, a clear return policy, and a phone number that is actually answered."
Fornelo Health Ltd was set up after its founding team, who had previously worked across food supplement formulation and consumer nutrition, noticed how often supplement websites relied on urgency, vague health claims or confusing subscription terms to drive sales. We set out to do the opposite: publish the composition table in full, describe delivery costs and timings honestly by region, and make sure that returning an unwanted, unopened order is a genuinely simple process rather than one buried in small print.
Fornelo Health Ltd · Company No. 09847401 · VAT GB 274 8831 11 · 74 Cavendish Road, London, SW12 0DG.